Gold

Our jewellery is meticulously fashioned from premium stainless steel, elegantly plated with 18K gold. We are committed to sustainability by utilizing eco-friendly materials in our manufacturing process. Additionally, we occasionally embellish our designs with refined elements such as lustrous pearls or exquisite zircon stones.

All items will be packaged in one of our premium packaging. Our packaging is designed with sustainability in mind, featuring recyclable and reusable materials that align with our commitment to eco-conscious practices. Each piece is carefully presented in elegant, minimalistic designs that not only protect the jewelry but also provide a luxurious unboxing experience.

Orders from OÓ are dispatched from our fulfillment center within 5-7 business days (excluding weekends and US federal holidays). Please note that this timeframe pertains to the shipping date, not the delivery date. Delivery times will vary based on the shipping address. The standard shipping fee for domestic orders is $10.00, while international shipping commences at $35.00 for all products. Expedited and Next-Day shipping options are available exclusively for domestic orders. For efficiency in processing and shipping, we may consolidate multiple orders placed within a 1-3 business day period. By placing multiple orders during this timeframe, you agree to this policy and acknowledge that refunds will not be issued due to combined shipments. It is important to note that transit times may vary based on local import laws and carrier schedules.

We accept unworn, undamaged full-price items or those with manufacturing defects for exchange or store credit within 14 days of delivery. Return Criteria: • Shipped to a U.S. or Canada address (no other international returns). • In original condition with all tags, packaging, and dust bags. • Damaged or defective items within 14-day return period. • Initiated, approved, and postmarked with our prepaid label within 14 days of delivery. Items without approval are not eligible for store credit, exchange, or refund. Use our provided label, as we are not responsible for lost/stolen packages with other labels. No returns or exchanges on final sale or 'as-is' items. Start your return here. https://theoojewels.com/pages/return-policy